Senior Manager – Admissions/Registrar
Job Title Code
Salary Range (Full-Time)
$5,416.67 mo. - $6,229.17 mo. (dependent on experience and other considerations)
Hourly Rate (Part-Time)
$31.25 per hour
Provides guidance and leadership in the delivery of services based on functional area of focus ensuring that organizational/district initiatives are met.
Required Knowledge, Skills & Abilities
Demonstrated knowledge of policies and procedures that affect clients and/or employees, applying them fairly and consistently; ensures compliance with local, state and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission and goals of the organization and/or district. Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization. Must be able to cultivate alliances across internal and external boundaries in order to build and maintain strong working relationships. Ability to act as a trusted advisor, inspiring confidence and modeling integrity in decisions, communication and treatment of all individuals internal/external to the organization. Able to protect the privacy and confidentiality of employees, students and others. Ability to create a work environment that embraces and appreciates diversity enabling employees and/or students to grow and succeed through positive feedback and instruction. Able to maintain consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner. Demonstrates an understanding of diversity and values differences. Promotes positive staff, customer and community relations by communicating departmental and organizational plans and priorities on a regular basis. Able to gather, compile, and analyze data/information and prepare reports as requested. Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines and directions. Able to clarify and communicate performance expectations, objectives and roles, effectively transmitting ideas, instructions and information through clear, concise written and verbal communication. Ability to make decisions that are based on thorough analysis of issues and uses sound judgment. Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community. Must be able to provide excellent customer service.
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
Minimum Knowledge and Experience
Bachelor’s degree in related discipline plus three (3) years of work-related experience. Official transcripts are required. Must have valid driver’s license if traveling to off‐site locations. Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. work day during heavy registration peak times. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint
Essential Duties and Responsibilities
Plans, organizes, maintains, and manages the processes and operations of admission and registration services for the College; manages activities of the Admission and Registration department to include: planning, implementing, administering and evaluating projects and services impacting the College operations from an admission/registration perspective. Assists in preparing departmental objectives; establishing program requirements and departmental needs. Develops, recommends, organizes and administers the College’s policies and procedures pertaining to the admission and registration of all students including new, transfer, former, continuing, credit and non-credit students. Interacts with various campus/location offices regarding the preparation and generation of various reports, proposals, and recommendations related to retention and long-range planning for the department; reviews reports and makes recommendations. Assists with the planning, coordinating and implementation of registration activities. Selects, trains, mentors, and evaluates assigned staff. Assists in preparing and conducting on-going admissions staff training. Participates in a variety of meetings, committees, taskforces, and/or other related groups to communicate information and facilitate continuous improvement of programs and services. Must have strong communication skills, be people-oriented and have exceptional customer service skills including the ability to interact effectively with a diverse college community population. Must complete required DCCCD Professional Development training hours per academic year. Must have excellent communication skills and the ability to interact with diverse internal/external stakeholders and constituents within the DCCCD community network. Supervisors two (2) or more full time employees. Performs other duties as required.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.